My parents have had Tom as their insurance agent for many years. This past year, as I've taken over their care, I've started working personally with Tom, and I have found him to be exceptional in his knowledge, his diligence in getting things done and quickly, his friendliness and his caring personality. He really takes the time to make sure that I understand all the details that I need to know to make sure my parents are getting the best care that they can get with their insurance. Recently, I've asked him to become my insurance agent and he has found me a really great plan. I am so pleased and I look forward to each time that I need to talk with him because he is so efficient, easy to work with and caring. He has truly become like a member of the family.
When it comes to personalized customer service, we can't say enough about Tom. He comes to our house and goes over everything with us. He's very laid-back and makes our options easy to understand. Every year around our birthday He helps us find the best priced Medicare supplement plan. Tom also finds the best priced prescription plan. We feel so fortunate to have Tom's services and expertise year after year.
We both are so thankful for our agent Tom. He's always available for questions and takes care of our plans each year to save us money.
Can’t say enough thank you’s to my agent Tom. He was instrumental in helping me find insurance after losing employer coverage. I’ve experienced using other insurance agents who were one hit wonders…meaning they signed me up and I never heard from them again. With Tom, he’s there when I have questions and I feel like I have an agent for life.
We wholehearted recommend that people choose Tom for all of their Medicare advocacy needs. His friendly approach, his excellent communication skills, his thorough research of our needs is beyond the help we could find anywhere else. He explains everything in plain English and is always extremely prompt in returning a phone call, text or email. If Tom can find us a more affordable plan, he lets us know ahead of time and helps make the change worry free. He then follows up to make sure that all is well. Tom has helped our family for the last 5 years and makes us feel like we are his only clients! We treasure his expertise and skill.
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